Need help with
an incident of crime missing travel documents missing cash/cards an accident medical care
on your visit?

We offer a free, nationwide support service, dedicated to international visitors who experience a crime or other distressing incidents – available 7 days a week

How can we help?

Assisting a visitor? Select an option below:

Tourist SOS

Success Stories

Here’s some examples of feedback we have received from international visitors we have supported

Assisted in getting me a replacement ID

“I wanted to thank you again for your help with my lost ID! Tourists in Dublin can be really glad to have you. So thank you very very much.”

Visitor, Germany

Put my mind at ease when I couldn’t get home

“Thanks to your precious intervention, I was able to take the Ryanair flight back to Beauvais yesterday. I just want to thank you very much for your assistance and kindness. ”

Visitor, France

You and the Dublin police helped me a lot

“I visited Dublin and I had a problem because someone stole my wallet. Both you and the Dublin police helped me a lot - I am going to remember you and your wonderful city all my life. This weekend I'm going back to Dublin”

Visitor, Spain

Thank you all so much for your quick help

“Thank you all so much for your quick help. If it wasn’t for you we would have found ourselves in huge troubles. We can’t thank you enough.”

Visitor, Poland

When I first walked into the police station, I thought for sure that my student and I would have to stay behind in Dublin

“When I first walked into the police station, I thought for sure that my student and I would have to stay behind in Dublin when the rest of the group went home. I never would have thought it possible that we'd be able to make our flight. When I walked out of your office, I was optimistic and my student felt confident and relieved as well. You really did work miracles and we are beyond grateful! ”

Visitor, Germany

I just want to thank you again for your help and all the valuable information

“I just want to thank you again for your help and all the valuable information you gave us. It's so kind. And despite all the events we will come back in Irlande, no doubt of that : you have a beautiful country and the Irish are so kind ”

Visitor France

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